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How 77idn Handles Your Personal Information

This privacy policy explains exactly what data 77idn collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsData retention explainedYour rights, clearly stated
77idn How 77idn Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal data is handled, want to request a copy of what we hold, or need to update information linked to your account or your DANA, OVO, or GoPay wallet, our support team is the right first step. Use any of the channels below to get a response from the team that manages account and privacy matters.

Live Chat Open the live chat window from any page in the lobby. Route your message to account or privacy support for the fastest response from our team.
Email Support Send a detailed request to our support email address, including your registered account name and the specific data matter you need addressed.
Account Help Centre Log into your account, go to the Help section, and submit a privacy or data request ticket directly linked to your account profile.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our approach to data security is built around your account and the payment rails you use. SSL encryption covers every connection between your device and our platform, whether you are browsing the lobby on mobile or completing a GoPay withdrawal. We keep your data handling practices consistent and reviewed against applicable legal requirements for Indonesia and eligible regions.

Cookies and Tracking

We use cookies to keep your session active and remember lobby preferences. You can adjust cookie settings in your browser at any time without losing your account access.

Account Security

Each login is verified via OTP sent to your registered contact. If we detect an unfamiliar device or location, we flag the session before granting account access.

Data Retention

Identity records stay on file while your account is active. If you close your account, we retain only what applicable law requires and delete the rest on schedule.

Requesting Changes

You can request a copy of your stored data, ask us to correct inaccurate details, or request deletion where local law allows — all through the support channels above.

Common Questions About Your Privacy at 77idn

These are the questions we hear most often about how your data is handled, what rights you have, and how to act on them. If your question is not covered here, reach out via live chat or the account help centre.

We collect your name, email, contact number, and the wallet details you link — DANA, OVO, or GoPay. We also log device and session data automatically during each visit to the lobby.

Your wallet transaction data is shared only with the payment processor needed to complete the transfer. We do not sell or share it with advertisers or unrelated third parties.

Submit a data access request through live chat or the account Help section. Include your registered account name so we can locate your records and respond promptly.

Yes, where local law permits. Send a deletion request via the support email or your account Help ticket. We will confirm what can be removed and what must be retained by law.

Active account data is kept while your account is open. After closure, we retain only what applicable legal obligations require and remove the rest according to our internal retention schedule.

Yes, we use cookies to manage your session and remember lobby settings. You can adjust or block cookies through your browser settings; this does not affect your ability to log in.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.