Reference

Your Rights and Ours on 77idn

These legal terms set out how your account works, what we expect from you, and what you can expect from us. Access to 77idn is available where local law permits, and using the platform means you've read and accepted what's on this page.

Account EligibilityJurisdiction-Dependent AccessData & Privacy RightsWallet Terms: DANA, OVO, GoPayFair Use Policy
77idn Your Rights and Ours on 77idn
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have questions about these terms, want to exercise a data right, or need to dispute a transaction, use one of the contact paths below. Our Indonesia support team handles account and legal queries — flag your message as a legal or account matter so it reaches the right desk without delay.

Live Chat Open the chat widget from any page on 77idn. Mention 'legal query' or 'account terms' so the agent routes your case correctly from the start.
Email Support Send your detailed request to our support address. Include your registered account name and the wallet — DANA, OVO, or GoPay — linked to your account.
Account Help Centre The Help Centre covers common account, wallet, and terms questions. Search for your issue there first — most legal FAQs are answered in detail without needing to contact us.
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Our account security practices are designed around the e-wallet verification flow Indonesia uses every day. Here's how we protect your data and what you can request.

Data Retention

We hold your account data for as long as your account is active and for a period after closure, as required by applicable law. You can request a summary of what we hold.

Cookie Use

We use session cookies to keep you logged in and analytical cookies to understand how the lobby is used. You can manage cookie preferences from your account settings.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If you see unrecognised activity, contact support immediately and we'll lock the account.

Data Change Requests

To update your registered name, mobile number, or linked wallet, submit a request via live chat or email with ID verification. Changes to wallet details require a short hold on withdrawals.

Legal FAQs for Your 77idn Account

The questions below cover what we're asked most often about account terms, data rights, and how our legal framework applies to players in Indonesia.

Access depends on local law and the eligible regions we serve. Players in areas like Yogyakarta and Batam can check availability by attempting to open an account — we'll let you know at registration if your region is currently supported.

Yes. Submit a data access request via email or live chat using the contact details registered to your account. We'll confirm your identity and provide a summary within the timeframe required by applicable law.

After closure, we retain your data for the period required under applicable Indonesian regulations, then delete it. You can request confirmation of deletion once the retention period has passed.

Contact support via live chat or email with your transaction reference and wallet details. Our team reviews wallet-to-account records and responds with a resolution or a request for further verification.

Contact us immediately through live chat. We'll place a temporary hold on the account, review the login activity, and walk you through the OTP reset process to restore secure access.

We notify you at the contact address on your account before changes take effect. Continuing to use 77idn after the notified date means you accept the updated terms. If you don't agree, close your account before the change date.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.